Orders & Payments

How do I place an order?

Simply select your product, choose your size, add it to cart, and proceed to checkout. Once completed, you’ll receive a confirmation email.

What payment methods do you accept?

We accept all major credit/debit cards, PayPal, Apple Pay, and Google Pay. Secure and encrypted for your protection.

Can I change or cancel my order?

Orders can be changed or canceled within 12 hours of purchase. After that, processing begins and changes may not be possible.

I didn’t receive a confirmation email. What should I do?

Check your spam/junk folder. If it’s not there, contact us at [your support email] with your name and order number.

Shipping & Delivery

Where do you ship?

We ship worldwide. Shipping options will appear at checkout based on your location.

How long does shipping take?

  • Processing Time:
  • 5–10 business days
  • 2–4 business days

Delivery times may vary depending on customs, holidays, or local disruptions.

How can I track my order?

Once your order ships, you’ll receive a tracking number via email. You can use it to monitor your delivery in real time.

What if my package is delayed or lost?

If your package hasn’t arrived within the estimated time, please contact us at [your support email] so we can assist you directly.

Returns & Exchanges

What’s your return policy?

We accept returns or exchanges within 14 days of delivery. Items must be unworn, unwashed, and in original packaging.

How do I start a return or exchange?

Email us at [your support email] with your order number and the reason for return. We’ll guide you through the next steps.

Are returns free?

Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.

Do you offer store credit or refunds?

You can choose between store credit or a full refund (excluding original shipping fees).

Product Drops & Restocks

Do you restock sold-out items?

Some items are limited drops. Others may restock based on demand. Join our mailing list for early access and restock alerts.

Do you offer pre-orders?

Occasionally, yes — especially for high-demand items. Details will be shared via email and social channels.

How often do you drop new collections?

New drops and limited releases happen monthly. Stay tapped in via our newsletter and IG [@sonofmarybrand].

Support & Contact

How can I contact SON OF MARY?

Email us anytime at [your support email] or DM us on Instagram. We typically reply within 24–48 hours.

Do you offer wholesale or collabs?

Yes — we’re open to select partnerships and wholesale inquiries. Email [your biz email] with your proposal.